7-day return window: You may return eligible items within 7 days of delivery.
Condition: Items must be in unused, resaleable condition with all original packaging and accessories.
Process: Initiate a return via our Returns page or contact support. A return authorization (RA) may be required.
Refunds: Refunds are issued to the original payment method after the return is received and inspected.
Exclusions: Some items may be non-returnable or have special return terms (e.g., opened software, consumables, personalized items). See the product page and our Returns Policy for details.
Shipping Policy
We offer standard and expedited shipping where available.
Free shipping on orders over PKR 999/-
Price Match / Guarantees
Price match: Yes—price match within 30 days on identical products.
Manufacturer warranties: Products come with manufacturer warranties where applicable.
Warranty Policy
Manufacturer warranty coverage: Details vary by product; see product page for specific terms.
How to claim: Contact us or the manufacturer per included documentation.
Payment Methods
Accepted methods:Cash on Delivery
Security: Transactions are protected with industry-standard encryption.
Privacy & Data
Data collection: We collect information to process orders and improve service.
Usage: Data is used to personalize experiences, send updates, and support orders.
Third parties: We do not sell your personal data; we may share with service providers to fulfill orders.
Customer Support
Email: [email]
Phone: [phone]
Live chat: Website chat hours [hours]
Cancellations
Order cancellation window: Cancellations are possible if the order hasn’t shipped yet. Contact support to request cancellation.
Fees: Any applicable processing fees will be disclosed at the time of cancellation.
Accessibility & Inclusivity
We strive to make shopping easy for everyone. If you need accommodations, contact us and we’ll assist.
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